Privacy & Cookies Policy

Protection of customers ‘personal data

The company MA-3D Design, Matic Kajzar s.p., registration number: 9035826000(hereinafter only as “we”) pays great attention to the protection of personal data. This document provides information about what personal data we process, in particular about our customers and users of our online store, whether we process this data on the basis of consent or other legal basis, for what specific purposes we use it, to whom we may pass it. and what your rights are in relation to the processing of your personal data.

What personal data do we process?

If you use our services, we collect various types of your information, such as your username and password, your contact information and other settings. We keep track of what items you view in our online store, through which device and which of our offers sent via e-mail, you were interested. Based on this, we create additional information so that we can provide you with offers of your choice and so that we can further improve our online store and services in the future. If you make a purchase or create an invoice with us, we also process your name and surname, your orders and the data you set on your account. 

We process the following personal data:

1. identification data, which mainly includes the name and surname, username and password and VAT ID, if you are a legal entity;

2. contact information, which includes personal data that can be used to contact you, in particular your e-mail address, telephone number, delivery address, account address and your social media profiles;

3. your settings, which include information about your account, especially saved delivery addresses, profiles, news subscriptions, loyalty program memberships, shopping lists, search items (“I’m interested”, “follow the price”), your ratings and comments on articles and services;

4. information about your orders, which mainly includes information about the ordered items and the method of payment, including the bank account number, and information about complaints;

5. information about your web habits, including cases when you browse the web via our mobile application, in particular information about the items and services you are looking for, links you click on, how to search and navigate our website and information about devices from which you access the web, such as IP address and associated location, device ID, its technical parameters such as operating system, version, screen resolution, selected browser and version, and data obtained from cookies and similar technologies for device recognition;

6. information about your behavior in connection with reading the messages we send you, in particular the time required to open the message and information about the devices from which you access the Internet, such as IP address and associated location, device ID, its technical parameters , such as operating system, version, screen resolution, selected browser, and version thereof;

7. derived data, including personal data obtained from your settings, data on items you buy from us, data on your online habits and behavior in connection with reading the messages we send you; these are mainly data on gender, age, financial situation, consumer habits and attitudes towards various items and services;

8. information relating to the use of phone call, identification of messages sent to us, including identifiers such as IP addresses.

Why do we process personal data and why are we entitled to it?

We process your personal data in different situations for different purposes. If you visit the websites of our online store, where we also use cookies, we use your data primarily to determine the number of visitors and improve our services. If you are registered with us, we use your information to manage your account and provide related functionality. If you make a purchase from us, we use your information to process your order, protect our legal claims and meet our legal obligations. With the help of your contact information and other information, we can display and send you our customized offers at the same time. With your consent, we provide information to third parties to display the offer on other websites as well as to allow you to access some additional services. We have the right to process your personal data on the basis of the preparation or implementation of a contract with you, compliance with legal obligations, our legal claims or your consent.

As part of our activity, we process personal data for different purposes and to different extents, namely:

1. without your consent on the basis of the performance of the contract, our legitimate interest or for the purpose of fulfilling legal obligations, or

2. based on your consent.

What kind of data processing we can perform without your consent depends on the purpose for which the relevant processing is related and the relationship with us – whether you are just a visitor to our online store, register with us or buy something. We may also process your data if you are the addressee of the goods or services ordered from us and if you communicate with us.

Use of cookies and other technologies, transmission of data to advertising and social networks

If you visit our online store, we store and consequently read small files such as cookies from your device. A cookie is a small set of letters and digits that we store on your web browser or your computer’s hard drive. Some cookies allow us to interconnect your activities while browsing our pages from the moment you open the web browser window until the moment you close it. The moment you close the web browser window, the corresponding cookies are deleted. However, some cookies remain in the device for a set time and are activated each time you visit the websites that created the corresponding cookies. We also use web signals (also known as “web beacons”). These are small images that have a similar function to cookies. Compared to cookies stored on your computer’s hard drive, web beacons are an integral part of websites. For the sake of simplification in this document, we will only talk about all such technologies as cookies. We also store cookies on your device, and we also read those that our websites have stored on your device. In the continuation of this document, for the sake of simplification, we will only talk about storage.

Some cookies are stored directly on your device by our websites. Such cookies help us:

• with your identification when switching between individual websites of our domain and when revisiting. This way, your shopping cart is not deleted and we can remember your login via a specific device and not require you to re-enter your email address and password. At the same time, we can store information about which version of our websites to display if multiple versions are available at a time;

• to determine if you have given us consent in accordance with this document, or if you are e.g. decided to participate in concrete research;

in ensuring security, e.g. that we can verify that your link to our web domain has not been misused and that someone is not doing business on your behalf;

in ensuring security, e.g. that we can verify that your link to our web domain has not been misused and that someone is not doing business on your behalf;

• in identifying, studying and correcting errors and shortcomings of our websites.

Such cookies and other files are essential for the operation of our online store. If you disable cookies on your browser, our website may not work properly, which means that we will not be able to offer you items from our offer and services.

We also store in your device:

cookies from our websites that allow us to:

• track the number of visits to our websites or individual content, generate statistics and reviews, and measure the effectiveness of your ads;

• show different variants of our websites if we test new functionalities;

• adapt the content of our website to your needs, e.g. give priority to displaying items you have already searched for and display other offers according to your wishes on our website;

we enable the storage of cookies by third parties who may use:

• to collect information about your behavior on our or other websites;

• to display customized offers and customized ads on advertising and social networks on other websites outside our domain;

• to connect to social networks such as Facebook, including automatic sign-in, providing features such as “Like”, displaying customized offers and customized ads on social networks and other websites outside our web.

For the purpose of displaying customized offers and customized ads within advertising and social networks on other websites outside our domain, we also provide information about your online behavior to advertising and social networks. However, we do not provide your identification information to such partners. The list of social and advertising networks we use is given in the section Who processes your personal data and with whom we share it?

If you do not disable the use of third-party cookies and the transmission of your data to advertising and social networks under the Privacy Settings tab, we click on any link on our website (outside the warning box) or click the “I understand” button, which is part of warnings, it is considered that you agree to the use of these cookies and the transmission of your data to advertising and social networks. You can revoke your consent at any time by disabling this feature under the Privacy Settings tab.

Use of personal data of website visitors

If you visit the ma3d.com online store, we process information about your online behavior based on our legitimate interest (ie without your consent) for the purposes of:

• obtaining data on the basis of which we will be able to improve the online store for you in the future in order to create better conditions for shopping;

• obtaining data on the basis of which we will be able to improve the online store for you in the future in order to create better conditions for shopping;

• creating statistics and reviews, especially tracking the number of visits to our websites or. individual content and measuring ad performance; our legitimate interest in this regard is to measure the effectiveness of our websites and the cost of advertising; for this purpose, we may obtain and use other derived data online through your conduct; or we may pass on the derived data to our commission partners, as described in the section “Who handles your personal data and to whom we provide it”.

• testing new features and applications before launch so that we can avoid problems with the operation of these innovations during actual operation, which could worsen your shopping experience with us; our legitimate interest in this case is the smooth operation of our services for you;

• measures against attacks on our websites and threats to their operation, and to ensure the security of your data; our legitimate interest in this case is the smooth operation of our services for you and the security of your data.

We do not only obtain information about your behavior on websites through cookies. We also supplement them with the following information:

• The IP address of your device (the address of your device through which you communicate with other devices on the Internet);
• your device’s operating system, version, and language settings;
• the browser you use on your device, its version and language settings;
• the web address (URL) of the page from which you access our website.