Frequently asked questions (FAQ)
Do I have some warranty if I buy a product from your store?
- It is indicated in our online store which products have a warranty.
What is included in warranty?
- Warranty covers all failures of a product that weren’t caused by external factors.
What is excluded from the warranty?
- Damage caused by:
too high operating temperatures,
any kind of external influences,
exposure to chemicals.
- Wearing parts.
What payment options do you offer?
- We offer many payment options, such as: credit/debit cards, paypal, wired bank transfer…
How long does the shipping take?
- Shipping depends on many factors like: location of destination country, shipping courier, current situations around the world because of pandemic. It usually takes 2-3 weeks to reach countries outside the Europe.
Will I get money back if I don’t receive my package?
- Yes. If the tracking history shows that you didn’t receive the package you will get money back.